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From the shop floor to ownership, performance matters, character leads, and we do our work with purpose, pride, and gratitude.
A Message From The Owners
Whether you’re a team member, a customer, or someone just getting to know us—thank you. We take nothing in this life for granted.
Every person who walks through our doors is a blessing, and we are deeply grateful for the opportunity to serve people like you.
At HCS Auto Repair, we built our business on values that matter: integrity, excellence, and compassion. That’s not just a slogan—it’s a daily commitment. If at any point we’ve fallen short of that mission, we want to know.
Please don’t hesitate to reach out to either one of us directly. Your voice matters, and your experience matters.
From the bottom of our hearts—thank you for trusting us, walking with us, and helping us grow. It’s an honor to serve you.
– Doug & Derek, Owners
HCS Auto Repair
HCS Auto Repair Vision
HCS Auto Repair exists to be the most trusted and high-performing auto repair shop in Northwest Arkansas—committed to excellence without compromise, rooted in enduring values, and always becoming better. We don’t aim to be the cheapest—we aim to be the best, delivering repairs done right the first time, backed by integrity, industry-leading warranties, and hometown care. Guided by Christian principles like honesty, humility, and service, we fight for the forgotten, support our community, and treat every person with dignity. Our team is expected and empowered to grow, because we’re not just fixing cars—we’re building people. From the shop floor to ownership, performance matters, character leads, and we do our work with purpose, pride, and gratitude.
Derek and Crystal Chambers, On-Site Owners
HCS Auto Repair Careers FAQ'S
1. What kind of training or certifications do I need to begin working at an auto repair shop?
At HCS Auto Repair, skill is important — but character comes first. We hire based on integrity, honesty, and a willingness to grow. Technical skills can be taught and developed through ongoing training, coaching, and goal-setting, but we can’t teach someone how to care. Every team member is empowered and expected to improve personally and professionally.
2. How much can I expect to earn and how can I grow in my career?
Performance and growth are key parts of HCS culture. Performance matters, and when someone isn’t meeting expectations, they’re supported with coaching and accountability — not criticism. As you demonstrate integrity, skill, and a commitment to excellence, you’ll have opportunities to grow both professionally and financially within a high-performing team that values advancement and results.
3. What is a typical work environment like?
The shop atmosphere at HCS Auto Repair is built on respect, humility, and service. We don’t yell, shame, or belittle. Everyone is treated with dignity — from ownership to new hires. The workplace is clean, professional, and grounded in teamwork, with every repair and conversation reflecting our values of integrity and excellence without compromise.
4. What kind of company culture can I expect?
HCS is more than a business — it’s a family and a community. The company is rooted in Christian principles like honesty, kindness, and compassion, and we take pride in helping people, especially those who might feel overlooked. We serve with open hands and hearts, valuing every person who walks through our doors. Team members are encouraged to serve with heart, respect everyone, and help one another grow.
5. Are there opportunities for continued learning or professional development?
Absolutely. At HCS, “Growth Is Non-Negotiable.” Every team member sets personal and professional goals, accepts coaching with humility, and helps others improve. Continuous learning is part of our DNA — from technicians to leadership. HCS invests in building people, not just repairing cars, because we believe every individual can become better through dedication, accountability, and purpose.
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